Every order
Tracked delivery
Receive a tracking link as soon as your order is collected by the carrier.
Shipping Information
Your order, handled with care.
From preparation to arrival, every Stoic order is supported by clear delivery estimates, careful packaging, and trackable shipping.
Tracked from dispatch
We email your tracking link as soon as your order is collected.
Clear timing
Live delivery estimates
Estimated dispatch and arrival dates are shown before checkout.
International
Worldwide service
Stoic delivers internationally with destination-specific tracking.
The delivery journey
From our hands to yours
Know exactly what happens after you place your order.
Order confirmed
Your confirmation is sent immediately. Please review the delivery address and contact us quickly if anything needs to change.
Inspected and prepared
Each piece is checked and carefully packaged. Most orders dispatch within 2–4 business days; launches and high-volume periods may require additional time.
Tracking activated
Once the carrier collects your parcel, we email the tracking details. Initial movement can take up to 24–48 hours to appear.
Delivered to you
Use the live tracking page for the latest updates. If your parcel is delayed beyond its estimated window, our client care team is ready to help.
Before it arrives
Shipping details
How long will delivery take?
Your estimated dispatch and delivery window is shown on the product page and again in your bag. Dates are estimates rather than guarantees and can be affected by carrier volume, weather, customs, and remote destinations.
Duties, taxes, and customs
International orders may be assessed duties, taxes, brokerage, or import fees by the destination country. Unless clearly collected at checkout, these charges are the recipient's responsibility and are not controlled by Stoic.
Incorrect or incomplete addresses
Contact us as soon as possible after ordering. We cannot guarantee changes after preparation begins. Customers may be responsible for reshipping costs when a parcel is returned because an address was entered incorrectly or left incomplete.
Lost, delayed, or damaged parcels
If tracking has not updated for an unusual period, or your parcel arrives damaged, contact client care with your order number and clear photos where relevant. We will review the shipment and guide you through the next steps.